(say, home insurance), then the contact center’s goal may be to improve metrics and reporting for cross-selling by customer service agents handling mortgage inquiries. Similarly, for an online retailer of computers that wants to win market share from competitors through better post-sale customer...
Martin Roerholt, Global Relationship Manager, is to comment on the performance report: "Like in the previous years, we see a small drop in traffic from Q1 to Q2 affecting the number of enquiries, and with summer just around the corner, we expect a stable level in the beginning of Q3. N...
An LLC must file a tax return (IRS form 1065), which requires information relating to gross As a direct result of the unregulated nature of financial reporting by private companies in the US, little is known about users and uses of their financial statements. Allee and Yohn (2009) argue ...
Although Reg SHO was implemented from the middle of the second quarter of 2005, the SEC publicly announced that it would conduct this experiment on July 28, 2004. Consequently, as a sensitivity test, we re-estimate model 1 assigning months before July 2004 as the pre-regulation period. Specif...
annual review 2010 1 and to exceed targeted rates of return in a sustainable manner. Innovation In downstream chemical process technology, we have developed several proprietary processes for recovering and processing a range of solvents, waxes and phenolics for the world market, as well as 1-...
A foreclosure that occurs in connection with cancelled debt is considered a sale for tax purposes, and you may have a reportable gain or loss, depending on the property involved. A gain on your main home may be tax–free if you owned and used the home as your principal residence for two...
impact of the disposal of our retail banking business in France and the planned sale of our banking business in Canada. It is measured on a constant currency basis and excludes notable items and the impact of retranslating the prior year results of hyperinflationary economies at constant currency...
deductions (or requires an equivalent adjustment to be made under domestic law) in an amount resulting in a cash tax expense equal to the top-up tax amount on the low-taxed income of any CE in the MNE group to the extent that such low-taxed income is not subject to...
(5) the impact of U.S. tax reform, (6) a legal settlement recovery and, for the fiscal year ended January 31, 2018 only, the (7) the FCPA accrual based on discussions with government agencies regarding the possible resolution of the FCPA matter and (8) the gain on sale of Suburbia....