Most of the models studied in queuing theory don'tassume impatient customers. However it is well-known thatcustomers are hard pressed for time. There is also a new concept ofreverse balking where customers go by the size of the crowd. In thispaper, we analyze a finite buffer queuing system...
Altman, E.; Yechiali, U.: Analysis of customers' impatience in queues with server vacations. Queueing Syst. Theory Appl. 52(4), 261–279 (2006) 3. Ancker Jr., C.J.; Gafarian, A.V.: Some queuing problems with balking and reneging: I. Oper. Res. 11(1), 88–100 (1963) 4. ...
M/M/1/N Queuing System with Retention of Reneged Customers. The concept of reneging has been exploited to a great extent in recent past by the queuing modelers. Reneging leads to loss of potential customers. Keeping... Kumar,Rakesh - 《Pakistan Journal of Statistics & Operation Research》 被...
QUEUING theoryCOSTREWARD (Psychology)PROBABILITY theoryThis paper is an analysis of the optimal reneging decision of a customer who joins a G/M/1 queue, having imperfect information about the queue. It is assumed that a customer receives a constant, known reward upon completion of service and ...
The effect of staffing levels on organisation performance is examined through applying the M/M/c-D reneging queuing model.The paper presents a review of organisation staffing and outlines experiments used to validate the theory.Staffing levels are examined from an output or production orientation in ...
Queuing theory is a well-studied form of operations research that answers these questions. In this paper, customer arrivals in a bank branch is studied along with the effects of reneging for one of the largest bank in Asia using techniques like stochastic models and regression analysis....
QUEUING theoryCONSUMER behaviorMATHEMATICAL modelsSIMULATION methods & modelsThis note is an extension of the approach to the problem of reneging introduced in Parkan and Warren [1]. It is assumed customers consider joining an M/M/1 queuing system with a prior gamma distribution over the values ...
Sharma, SapanaShri Mata Vaishno Devi UnivCommunication in Statistics- Theory and MethodsR. Kumar, S. Sharma, Transient analysis of an M/M/c queuing system with balking and retention of reneging customers. Commun. Stat. Theory Methods. 47(2018)1318-1327....
Sapana SharmaTaylor & Francis JournalsCommunications in Statistics - Theory and MethodsR. Kumar, S. Sharma, Transient analysis of an M/M/c queuing system with balking and retention of reneging customers. Commun. Stat. Theory Methods. 47(2018)1318-1327....
queuing theorybalking indexreneging ratebusiness lossservice systemsThis paper presents a queuing model for estimating business loss, although business loss is quite difficult to estimate. Balking index and reneging rate are used in the model to represent different configurations of balking behaviour and ...