It brought smiles to their faces and goodwill to our relationships. However you choose to do it, appropriate praising and commendation helps to build the culture of teamwork and striving for excellence that we all want. Recognition can motivate your team members to do an even better job in th...
Re-frame the behavior– Rather than label a person’s defensive behavior asbad, understand it for what it is –defensive. Once you understand it as defensive, then you can explore why the person is feeling threatened and work to address the threat(s). One of the reasons we get so frustr...
[29] Identifying a coworker’s insecurities will prevent you from endangering your job. The goal is to know what the insecurities are so you can avoid discussions and actions that arouse and aggravate them. Someone you work with is not willing to share information with you because they are...