If a complainant does not get satisfactory response from the card-issuer within a maximum period of one month from the date of lodging the complaint, he/she will have the option to approach the Office of the concerned RBI Ombudsman for redressal of his/her grievance/s. ...
The entire process is digital and instant No storing of customer data with the AA, thereby making the whole system secure No need to physically upload account statements when applying for a loan or giving the bank access to your entire bank account ...