inJuly 2021, NRAI had filed a complaint against Swiggy and Zomato stating that the two were hiding customer data from restaurants and using it to create their own private labels. The complaint also suggested that since Swiggy and Zomato managed their own cloud kitchens they have ...
The RBI conducted an investigation of Axis Bank’s financial position as on March 31, 2023 and reviewed the activities of its subsidiary company. “A wholly owned subsidiary of the bank undertook business of technology service provider, which is not permissible business that can be undertaken by ...
(b) Card-issuers shall ensure that their call centre staff are trained adequately to competently handle and escalate, a complaint, if necessary. The Grievance Redressal process shall have a provision for automatic escalation of unresolved complaints from a call center/base level ...
or derivations of those works. The AI company will then have to respond to publishers “expeditiously” and investigate their allegations, informing them when and how Anthropic would be responding to the complaint.
WhatsApp hadfiled a complaintagainst the company back in 2019, alleging that the NSO group accessed WhatsApp servers without authorisation, created malware to infect WhatsApp users’ devices and caused damage and loss to the platform. WhatsApp alleged that the NSO group created multiple WhatsApp ...
Customers are entitled to compensation of Rs. 100 per calendar day if their complaint is not resolved within 30 days from the date it is initially filed with a CI or CIC. Read More: RBI operationalises UPI payments through full KYC digital wallets ...