Namaste, this is to sensitize you of the current ongoing RBI-CRI (Complaint Redressal Initiative). If you have been cheated, mistreated and paid money for any transactions without any feasible result and your grievances were not attended to, we advised that you send your complaint we at the R...
The Bank must also carry out on-going due diligence. A bank must update an AePS touchpoint operator’s KYC, if they have not performed any financial transaction for a continuous period of six months. Further, theNPCI and the banks must ensure that an AePS touchpoint operator is onboarded ...
according to itsfinancial resultsfor the quarter ending in June 2024. It also registered 80 lakh users in 14 months on its ‘One View’ platform released in June 2023. Theplatformleveraging the Account Aggregator system allows users to view account balances and transaction statements across multiple...
(b) Card-issuers shall ensure that their call centre staff are trained adequately to competently handle and escalate, a complaint, if necessary. The Grievance Redressal process shall have a provision for automatic escalation of unresolved complaints from a call center/base level ...
that their guardrails have failed to prevent outputs that include copyrighted material, or derivations of those works. The AI company will then have to respond to publishers “expeditiously” and investigate their allegations, informing them when and how Anthropic would be responding to the complaint....