Customer success has evolved beyond being a department within sales or operations—it’s now an essential part of company culture and a key contributor to new growth for many SaaS businesses.
in that. He didn’t want to be a pioneer, but it turned out that that was a role that he took on. But I can describe instances of very pointed racism that would be shocking if you heard them today. I’ll give you one example, because examples are more interesting than generalities....
“All we knew is that we started playing to have fun and the music business came and went,” Jim honestly tells me. Under their own steam they continued to gig and as they had done withSoul, Glitter & Sinreinvented themselves. “We became more funky, which in one way or another had ...