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您可以通过使用“Recode Values”设置变量名来将变量名与显示的选项标签分离。
In the Time Between Ticket Statuses support page, under Common Use Cases, there is an example for Tracking Service-Level Agreement (SLA). In that example they are using the values below for the date calculation. Start value: Most recent time entered: Open End value: Most recent time exited...