➢Generalmanagementapproachaswellasstatistics 1904-2008 1951 History:howdidwegethere…•DemingandJuranoutlinedtheprinciplesofQualityManagement.•Tai-ichiOhnoappliestheminToyotaMotorsCorp.•JapanhasitsNationalQualityAward(1951).•U.S.andEuropeanfirmsbegintoimplementQuality Managementprograms(1980’s).•U...
Quality Management New Ways of Working “Putting the Consumer and Customer at the Heart of our Business” Version 0, PROBE_PE_P4P_BSC Objectives of the Session To gain an understanding of : The concept of Future Business Process Model The principles of Quality Management; The benefits of using...
➢Generalmanagementapproachaswellasstatistics 1904-2008 1951 History:howdidwegethere…•DemingandJuranoutlinedtheprinciplesofQualityManagement.•Tai-ichiOhnoappliestheminToyotaMotorsCorp.•JapanhasitsNationalQualityAward(1951).•U.S.andEuropeanfirmsbegintoimplementQuality Managementprograms(1980’s).•U...
Overtheyears,ISO9001hasbeenrevisedandupdatedtoalignwithchangingbusinesspracticesandqualitymanagementprinciplesThemostrecentversion,ISO9001:2015,involvesriskbasedthinkingandemphasizesaprocessapproachtoqualitymanagement ISO9001hascomeoneofthemostwidelyusedinternationalstandardsintheworld,withmillionsoforganizationsinover170...
Managing Quality 6 ManagingQuality PowerPointpresentationtoaccompanyHeizerandRenderOperationsManagement,10ePrinciplesofOperationsManagement,8e PowerPointslidesbyJeffHeyl ©2011PearsonEducation,Inc.publishingasPrenticeHall 6-1 QualityandStrategy Anoperationsmanager‟sobjectiveistobuildatotalqualitymanagementsystemthat...
Quality ManagementPPT Presentations Quality management concerns the optimization of the quality of a product, a service or a process. Quality management includes the planning, monitoring, control and monitoring of a quality process and the results of the process. ...
t ISO/TS 16949 is an ISO Technical Specification prepared by the International Automotive Task Force (IATF) and representatives from ISO/TC 176, Quality Management and Quality Assurance, and its subcommittees. Particular requirements for the application of ISO 9001:1994 are incorporated into ISO/TS...
* TQ and Strategic Management Theory Classic strategy formulation addresses the market environment, competitive environment, and company capabilities Other TQ-related factors – financial and societal risk, human resource capabilities, and supplier/partner capabilities – are addressed only indirectly in the...
2.2.1 Technical Monitor/Senior Management 2.2.2 Task Leader 2.2.3 Quality Assurance Team 2.2.4 Technical Staff 3.0 Required Documentation 4.0 Quality Assurance Procedures 4.1 Walkthrough Procedure 4.2 Review Process 4.2.1 Review Procedures 4.3 Audit Process ...
QualityManagementPrinciples质量管理原则 1.CustomerFocus以顾客为关注焦点2.Leadership领导作用3.InvolvementofPeople全员参与4.ProcessApproach过程方法5.SystemApproachtoManagement管理系统方 法6.ContinuousImprovement持续改进7.FactualApproachtoDecisionMaking基于事 实的决策方法 8.MutuallyBeneficialSupplierRelationships与供应方...