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Nightingale M, 1985, "The hospitality industry: defining quality for a quality assurance programme--a study of perceptions" The Service Industries Journal 5 9 - 2 2Nightingale, M.(1985), “The hospitality industry: defining quality for a quality assurance programme: a study of perceptions,” ...
Journal of Quality Assurance in Hospitality & TourismBaloglu, S., Pekcan, A., Chen, S. L., & Santos, J. (2004). The relationship between ... S Baloglu,A Pekcan,Chen, Shiang-Lih,... - 《Journal of Quality Assurance in Hospitality & Tourism》 被引量: 82发表: 2004年 Consumers' En...
Journal of Quality Assurance in Hospitality & Tourism(简称JQAHT)是国际酒店与旅游领域的权威期刊。自创刊以来,期刊秉承 “前沿 实证 理性” 的办刊宗旨,紧跟国际旅游研究动向,及时分享旅游学术研究的最新成果,反映旅游实践的最新趋势,为世界旅游学术研究及世界旅游业的发展提供借鉴与启示。 期刊收录文章体裁丰富,有研...
Hospitality Lots More! Our Happy Clients “QHA has provided us with critical insights into identifying opportunities to refine our product and service deliveries.They documented every employee interaction and recorded invaluable information, which we are able to measure against our company standards.” Pe...
旅游学科优质国际期刊Journal of Quality Assurance in Hospitality & Tourism(简称JQAHT)于2022年6月正式落户浙大城市学院,其编辑部设于学校国际文化旅游学院。由国际文化旅游学院院长、特聘教授邱汉琴担任期刊主编,学院副院长、教授吕佳颖担任期刊副主编。近日,根据Clarivate Analytics科睿唯安官方发布的2023年度《期刊引证报...
The applied method creates a basic framework of expectations and perceptions, which includes references to each of the five dimensions of service quality (tangibles, reliability, responsiveness, assurance, and empathy). Thanks to the research conducted using the Servqual method, it is possible to det...
Develop your objectives by outlining specific actions to take toward actualizing your policy. This could include sourcing your materials from credible suppliers and establishing metrics for certifying quality assurance before releasing your products or services. It could also include engaging closely with cu...
[subscription number 907688116]Publisher RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UKJournal of Quality Assurance in Hospitality & TourismPublication details, including instructions for authors ...
研究方向:HOSPITALITY, LEISURE, SPORT & TOURISM 杂志简介 SCIE期刊 学科领域:HOSPITALITY, LEISURE, SPORT & TOURISM The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality an...