whether those be season passes or single-day tickets. And so, we think we're still well-positioned over the second half of the year, but we'll have to see how everything
introduction of a brand-new Premium Economy travel class, and a refreshed Economy class. We can now offer a consistent onboard experience on all our long-haul routes. Finnair’s Net Promoter Score (NPS) measuring customer satisfaction was at...
Our customer satisfaction rating has gone up again!In Q1, we saw a 2% rise in our satisfaction rating, and in Q2, we saw a 4% rise, going from 88% to 92%. When you consider how many support tickets we have, this is quite a significant accomplishment....
Well, thank you for that. And then as the team had anticipated on the last earnings call you are demonstrating that with your guide on this call. Right. We’ve seen a strong step-up in the second-half, the tickets roughly about 11% half-on-half growth. And on a Year-over-Year bas...
documents. Thanks to the document grounding capability in Joule, answers are grounded in the customers’ structured and unstructured business data. With this capability, HR teams may expect a 35%* faster HR ticket resolution and a reduction of up to 60%* in volume of HR tickets submitted by ...
And all of those inputs help us get to where we want to be. We know at the end of the day though, order counts are much more correlated to profitability than tickets. So it’s about driving order counts. When we talk about the macro environment, to me, I started at Domino’s righ...
including inventory like movie theaters and concert tickets. We are making changes to our algorithm to surface this inventory when we know it will satisfy our customers’ intent. To see how our efforts on both sides of our marketplace will come together, we are running a number of these expe...
once tickets are purchased to ensure social distancing within the auditorium; requiring face masks for all employees and guests; substantially raising fresh air rates of our buildings' HVAC systems, by adding purge cycles and constantly using supply fans to increase the total volume of fresh outs...
‘https’ in the browser address bar to lure victims into a false sense of security. The scammers inform their victims that they will receive their tickets two or three weeks before the event, so the victim doesn’t become suspicious until it’s too late and their card details have been ...
The attack caused a blackout of all public systems in Palermo, including government agencies, police stations, and video surveillance; tourists and locals were unable to pay for transport or buy tickets for cultural and sporting events.APT groups: the power of tactics Throughout 2021 we saw a ...