I just moved to Florida this year and Publix is quite new to me. Coming from a different state, I was very impressed with the customer service and overall attention to detail. I always enjoy my checkout experience when I go to shop at Publix. The location near me has a cafe as well...
"The customer is going to win, because the customer is going to be able to get what they want in an easier way," he said. "And to me, I think it's cool to be in the middle of that."
Customers can also order online using Instacart, a relationship that began last year, she said. So, what about the competition with Kroger? “Competition is good for everyone. The customer gets the variety they want and hopefully a good price. We are the customer service leader in this arena...