The Six Sigma methodology is a process improvement approach that is designed to improve employee productivity, process efficiency, and business outcomes by reducing defects and variation. It was originally developed in manufacturing at Motorola, by the engineer Bill Smith. Over the years, however, ...
Similarly to Lean project management, the Six Sigma method focuses on understanding the needs of the customer, eliminating waste and continuously improving processes to deliver a high-quality project. Despite the number in its name, Six Sigma has five phases, delineated by the acronym DMAIC: Define...