“In the absence of other information, our interpretation often defaults to the negative,” explains communication-etiquette expert Post Senning. “When you’re talking about negative communication, you’re [missing] the information that is tone of voice, the twinkle in your eye, the good humor...
Business Emails Newer versions of Microsoft Office have business letter templates where the writing style uses mostly open punctuation. For example, Microsoft Office 2000 offers three types of business letter wizards that can be used to write the letters of your choice. All of these follow different...
It tells us that we should pay more attention to the mobile phone etiquette. There is a research on American mobile phone etiquette. People are using cell phones in a Manhattan subway. Most Americans believe that there are unspoken rules about using mobile phone etiquette, according to an onlin...