I called and responded to all my emails. If they can't even get it together to email me back or help me on the phone when they're trying to "sell" me insurance, I'm sure it would be even worse if I were a customer needing to file a complaint. What truly horrendous service. ...
Customer service is hard to reach. Email replies take time. But their responses are excellents. So the support is excellent, when you got it.Also, please stop using Canpar as a shipping provider... I read a lot on bad experiences with damaged tabletops. Mine was correct, but the box wa...
Customer Service Representative (在职员工) - Remote - 2023年6月26日 When it comes to progressive I appreciate some of the benefits they have to offer. But, it does not even out with the amount of stress you undergo. I was hired for services and once call weeks had hit, I realized/unde...
Reviews1.7 18 total 5-star 5% 4-star 0% 3-star 0% 2-star 6% 1-star 89% Filter Sort: Most relevant EA EAA 1 review US Jan 13, 2025 Don't walk RUN Don't walk, run. If you need commercial auto insurance this should be your last resort. Terrible customer service, if you want ...
Here’s what he had to say about Progressive’s customer service: “I've been with Progressive almost 20 years, overall their customer service and claims handling have been incredible. I've only had one accident, and the subsequent claim, after having them for 15 years and the process was...
Most positive Progressive reviews are about the experience working with agents. Reviewers routinely mention helpful agents who maintain pleasant tones and assist them through stressful situations. Onerevieweron the BBB said Progressive’s customer service representatives were so helpful they deserved a raise...
they send all of the early shifts home so the call volume goes right back up. Most of your phone calls are very irate customers and rate increases. The company is more worried about selling their products rather than providing excellent customer service. Selling products to irate customers...
Customer service: Progressive offers 24/7 customer service by phone at 888-671-4405. You can also use the company’s “contact us” page to send an email or use the Flo chatbot. All your insurance info, all in one place. See your policies anytime, anywhere. Plus, get notified when it...
Furthermore, it noticed that visitors spent more time on their website than on their native app. Replicating the same experience is therefore crucial for mobile phone users. The result is a whopping 160% increase in customer sessions and a 20% plunge in bounce rate according toGoogle. In add...
suggests that Progressive has been addressing customer issues more effectively or seeing fewer complaints in proportion to its size. This information can be a valuable factor for potential customers to consider when evaluating the quality of customer service and reliability of Progressive's insurance ...