Professionalism is a combination of demonstrated skillfulness, etiquette, and sound judgement in the workplace. Learn the importance of job skills, good judgement, appearance, and polite behavior to see why professionalism is important in internal customer service. ...
Boxes with eye-catching icons provide practical advice about workplace scenarios and other topics. More than 130 illustrations enhance visual learning.A free Instructor's Resource CD-ROM including PowerPoint slides, lesson plans, test generator, skill evaluation forms, case studies, and WebCT/Black...
At the workplace, more policies and guidelines are available to be used by nurses to avoid malpractice and ensure safe practice. Theme 4: autonomy Autonomy included enhancing career independence by empowering the PNs through campaigns, seminars and courses for PNs which were treated as sub-themes....