Client feedback is an essential construction KPI. Ask customers to provide feedback on job performance as well as their overall satisfaction with the project results. This feedback can be done directly, face-to-face or through surveys and reviews. The best feedback is actionable. Encourage custo...
In future AI systems such as these, profit per hour could become the benchmark for optimizing operations. While still in its early days, we’re seeing instances where profit per hour can be applied across multiple company manufacturing sites and even more broadly to supply-chain networks and ...
Manufacturing, logistics hospitality and retail typically fall into this category. For these workers, it is unlikely that much will change in terms of process or interaction. However, the way they interact with services, and the services they provide most certainly will. Through a move to digital...
The unit cost of labor (manufacturing and service sector combined) also increased by 2.8% owing to a decrease in productivity and raised compensation [6]. As part of the government's mission for enhanced labor productivity, the Process Construction and Maintenance Management Committee (PCMMC) was...