Experience with problem management tools and software, such as ServiceNow or JIRA. Communication and coordination skills to liaise between IT teams, stakeholders, and vendors for comprehensive problem resolution. Essential tips for crafting your problem manager resume experience section The experience section...
and increasing overall efficiency. — Multi-Language Proficiency in Mandarin,Japanese, English (applicable to APAC roles) Additional Tooling/Skills (helpful but not required) ●Splunk log aggregation and analysis ●Ticket tracking via ServiceNow, Jira, or similar ●Data analysis and visualization using ...
and increasing overall efficiency. — Multi-Language Proficiency in Mandarin, Japanese, English (applicable to APAC roles) Additional Tooling/Skills (helpful but not required) ●Splunk log aggregation and analysis ●Ticket tracking via ServiceNow, Jira, or similar ●Data analysis and visualization using...
Jira Service Management incorpora elementos de la metodología ágil, como "empieza por donde estás" y ofrece prácticas de ITIL listas para usar. Era evidente que Atlassian había adoptado una estrategia centrada en el equipo en lugar de una solución centrada en las herramientas. ...