EFFECT OF CUSTOMER PERCEPTION ON PERFORMANCE OF PRIVATE HOSPITALS IN NAIROBI: A CASE STUDY OF KAREN HOSPITALThe link between perception of customers and the firm performance is of key concern to managers. The purpose of this study was to determine the effect of customer perception on performance ...
Purpose: Given the importance of effective strategy implementation, this study therefore sought to assess the influence of strategy implementation practices on performance of private hospitals in Nairobi County. This study was guided by the following specific objectives: to establish the effect of manageme...
In as much as the patient population in public and private hospitals differ in terms of the social economic status, it is unlikely that this can explain the marked difference in MRSA prevalence. We hypothesize that the marked differences in MRSA prevalence amongst various hospitals in Nairobi is ...
Fresh regulations published by the State-backed insurer require it to cover patients with chronic illnesses in government hospitals like the overburdened Kenyatta National Hospital (KNH) in Nairobi. This sets up low-income patients and affected households for tough times given the majority of th...
Perceived implications and planned responses to the national social health insurance fund bill 2004 by private hospitals in Nairobi All these will mean that operational costswill increase and the profits will go down. Since the claims will take longer to be paid,the hospitals will use loans, grant...
Constraints to Small and Micro Enterprises' Participation in Public Procurement in Kenya: A Case of Cleaning Services Industry in Nairobi Central Business ... The public procurement market in Kenya like other countries worldwide deal with a wide range of supplies. Though these contracts vary mainly...
1Department of Mental Health, Afe Babalola University, Ado Ekiti, Ekiti State, Nigeria,2Department of Pediatrics, Afe Babalola University, Ado Ekiti, Ekiti State, Nigeria,3Department of Pediatrics, Ekiti State University, Ado Ekiti, Ekiti State, Nigeria,4School of Nursing Osun state Hospitals´...
The gap in Kenya between need and treatment for mental disorders is wide, and private providers are increasingly offering services, funded in part by private health insurance (PHI). Chiromo, a 30-bed psychiatric hospital in Nairobi, forms part of one of the largest private psychiatric providers...
in the sample because they do not offer any infertility services, but only offer referrals to the upper levels of care. The sample of public facilities included major health centres, district and general hospitals, and the teaching hospital [26]. These public facilities were recruited in-toto, ...
Slightly over half (56%) were women, representing a departure from psychiatric hospitals, where the majority are men affected by psychosis [4]. In a context where the term "mental" is associated with psychotic behaviour, a private clinic in the community may offer a less stigmatizing option ...