Over the past couple of days, we have noticed that some HP printer users have been experiencing a rather peculiar problem. You see, folks are saying their HP Smart app is displaying the “Printer status unknown” error, suggesting the app is not able to communicate with the printer. From o...
Windows has a built-in repair tool that diagnoses and fixes apps that aren’t working right. Repair the HP Smart app if it doesn’t recognize your printer. Reset the app if the “Printer status unknown” persists after the repair operation. Close the HP Smart app and follow the steps bel...
The printer shows it is in error status with no further information. I can print the printer status from my laptop using wireless, but I cannot print a document. I have checked for paper jams, obstructions, ink levels, no leaks, heads are OK because the status report has no errors. W...
Antivirus Restrictions: Third-party antivirus software often has certain features preventing Windows apps from functioning correctly. If the antivirus app is interfering with the Printer, it can cause the printer status to be unknown. Outdated Firmware:HP Printers have specific firmware that enables t...
In cases where it disrupts your printer, it has the potential to prompt an HP Smart “Printer status unknown” issue. If you do not have third-party antivirus installed, you can try disabling Windows Security: Open the Start menu and search for Windows Security. Click on the top result ...
Daniel Horowitz is a contributing writer for HP® Tech Takes. Daniel is a New York-based author and has written for publications such as USA Today, Digital Trends, Unwinnable Magazine, and many other media outlets. Subscribe to newsletter ...
printer and transfer the data to the printer in its language. Every windows version has its drivers and updates. So, if the drivers are of the older version, your window may not support them. It affects the printing and causes issues like Printer Status is paused, cannot resume error in ...
"Printer Status Monitor has stopped working." error message displays when a new printer driver is installed without removing the previous version. This might cause an interface problem between the driver and the status monitor. To resolve the issue, follow these steps: ...
If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source. Turn off the ...
MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance. If your router or access point has MAC address filtering enabled...