I called Pottery Barn and they said it’s my fault I didn’t previously report the faulty design, and since it’s been over 1 year, there’s nothing they will do about it. They didn’t care it’s a safety risk. They don’t care about the safety of the product to my children. ...
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3. I had to contact Pottery Barn about the wrong replacement parts and I was informed that replacement parts do not exist for the bed (which someone should have told me before ordering replacement parts). At that time a replacement bed order was put in, with an estimated delivery of mid ...