but a separate post-purchase thank you email is a great way to highlight your appreciation for your existing customers. In these thank-you emails, you can share some more information about your brand or the products the customer purchased to engage them. ...
Email marketing isn’t just a great sales channel—it can also help turn new buyers into lifelong fans. Here's how, with nine examples of post-purchase emails.
Revenue per recipientfrom post-purchase emails was highest in the automotive, sporting goods, and hardware and home improvement industries. This makes sense—a post-purchase email in any of these categories might result in a cross- or up-sell, given that these industries tend to offer accessories...
Just compare the two examples below. Which email do you think works better? Which one makes it easy to reorder? Definitely the one on the right with its clear CTA. Subscribe Second-time customers If you’ve put together your initial post-purchase flow for first-time customers well...
The key ingredients of a simple yet powerful post-purchase sequence are a few simple emails that nurture customer connections, boost satisfaction, and spark extra sales. This workflow includes the following 4 email examples: Cross-sell email: Boost your sales by giving product recommendations that ...
Think of a time where you were immediately offered a discount for your next purchase or provided with a list of additional resources similar to the ebook that you just downloaded—both are examples of putting a post-conversion strategy into action. TABLE OF CONTENTS What is a thank you page ...
From email receipts to customer support, here are some post-purchase communication strategies and examples you can steal for your retail business. FURTHER READING: Want to know more about customer retention? Check out our foolproof retention strategies. What are post-purchase communications? Post-purch...
Now, you can ask them to get an extra item that will complement what they just got. This is how to beat buyer remorse, optimize the thank you page, and increase AOV. 2. Email post-purchase Post-purchase emails are emails sent to a customer who placed an order and is expecting a prod...
So what other CTAs can you include? Here are some greatthank you page call to action examples: Ask them to whitelist your email address Ask them to share on social media Ask them to register for awebinaror event Ask them to purchase a related product ...
Hard goods are items that are durable and don’t wear out quickly. Here are some examples of hard goods. Refrigerators Washing machines Computers Wait 21 days before sending a post purchase email for hard goods. Why so long? Let’s say a customer purchases a new washing machine. If you ...