May I place your chat on hold for a minute to check this for you? 1. Don’t say the word…”I DONT KNOW” 2.) Dont say the word “we can’t do that.” 3.) Dont say NO to your client. 4.) If you are getting in a situation that you can’t really handle, dont’t say ...
Using the future tense can be a powerful language tool, for example in phrases such as:“You’ll look forward to” “You’ll love the experience” “Imagine using it now and enjoying the benefits”.Future pacing, especially when used with the word ‘imagine’, helps the customer look into...
a true perfectionist in a very positive sense of the word. You are very logical, and usually employ a quite rational approach to most things you do. You can be so rational at times that you almost seem to lack emotion, and when you are faced with an emotional situation, you may have ...
This exercise will help you distinguish between the denotative and connotative meanings ofwords. The denotative meaning of a word is the definition you'll find in the dictionary. There's not a lot of wiggle room when it comes to the interpretation of denotative words—which is why they're co...
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bossy - (mildly negative) used to describe someone who tries to control other people.Example sentences:My gran is a bit bossy. She's always ordering my poor grandad about.charismatic - somebody who attracts other people, and who is good at getting people's attention. Example sentence: Barack...
I started questioning gender-based assumptions when at eight I was confused at being called “bossy,” because I wanted to direct the plays we would put on for our parents—but the boys were not.When at 14 I started being sexualized by certain elements of the press.When at 15 my girl...