By leveraging a dataset of 440K reviews about S &P 500 companies published during twelve successive years, we developed a deep learning framework to extract stress mentions from these reviews. We proposed a new methodology that places each company on a stress-by-rating quadrant (based on its ...
This research documents how negative reviews, when perceived as unfair, can activate feelings of empathy toward firms that have been wronged. Six studies and four supplemental experiments provide converging evidence that this experienced empathy for the firm motivates supportive consumer responses such as...
But Wait… Should You Respond to Negative Reviews? All of the above tactics can help you build a more vibrant culture for your company. But you’re likely still left with one big question: what should you do with the negative reviews that have already wiggled themselves onto your Glassdoor...
It is always important to get feedback from your audience, whether as a startup or a large company. Fortunately, the internet makes it easier than ever to get client feedback from a variety of sources. And responding to these reviews – positive or negative – tells your customers that you...
Customer reviews can have a huge impact on conversions. We delve into the data to tell you everything you need to know about the power of social proof.
Who we are:Tessemae's is a flavor-forward food company based in Essex, Maryland, that makes clean-label, organic products with uncompromising ingredients of the highest quality. I think the key with reviews is consistency and transparency. Customers are looking for reviews to verify their assumpt...
Production company National Geographic See more company credits at IMDbPro Edit Color Color Suggest an edit or add missing content Top Gap By what name was Positive Energy (2017) officially released in Canada in English? Answer Edit pageAdd episode ...
The revision of foreign exchange assumptions and a decrease in the cost of capital have been favorable for the company, which, coupled with falling bond yields, has had a positive impact on the valuation of National Grid’s assets. Additionally, the revision of the comp...
Considering how long we spend working, where we work plays an undeniably large role in our well-being; it can influence whether or not we arrived motivated and enthusiastic or if we view the day as a countdown to quitting time.
To address this problem of biased selection, it is important to clarify the factors that influence biased selection in information interfaces and to understand the design that diversifies user selection. Additionally, there are situations where users browse reviews (referred to as word-of-mouth in th...