*If you are having trouble linking your account: Call 171 to speak to one of our Customer Care Officer. I forgot my password. How do I change it? Follow these simple steps to reset your password: 1. Go tomy.pldthome.comthen click Forgot Password. ...
I’d foolishly hoped they’d furnish me a new broadband modem gratis (new subscribers get it free under certain broadband plans), but apparently there are no free lunches in PLDT Town. A new modem would cost P1200, I was told. As per the customer care agent’s...
15.1Manage subscriber account, carry out customer-care activities and train staff, including monitoring calls, emails or text messages that subscriber send to SMART; 15.2Monitor the quality and security of the network and test and maintain SMART's IT systems; ...
With different internet plans to choose from, the customer is in charge of his internet experience. ⯈ PLDT HOME Ultera is PLDT’s wireless internet service. Ultera is best for families who use the internet for simple activities such as researching online for school, social media, and ...