But we need to make sure that our tech solutions are designed and marketed to provide clients and their customers with superior experiences and better outcomes. We have to identify the nature of clients' work and define the potential for them and us from new digital technology, data and ...
And remember we have an additional selling week in the first quarter something that happens every five or six years with our fiscal calendar. Because this extra week already occurred the last week of April during the time the impact of the pandemic was at its highest. We picked up only a ...
a neighbour’s electricity supply based on the fact that I lived in the same postcode. I spent over 12 hours on the phone over 2 months explaining their error time and time and time again but not one call handler grasped the fact that Shell did not have a full supply address – they ...