Note: PlayStation Direct is not the same as the PlayStation Store. Items purchased from the PlayStation Store are subject to thePlayStation Store Cancellation Policy. 1. YOUR RETURN RIGHTS We understand that there may be times when you want to return items. The law gives you rights to cance...
If you are based in the UK or the European Union you may also request a refund by using the form locatedhere. You may want to refer to the purchase confirmation email you received when you made your purchase in order to complete this form....
I am a PlayStation Plus subscriber; why didn’t I earn Points for my purchase on PlayStation Store? What happens if I want a refund for a reward? Status levels What are the status levels? How do I move up the status levels? What benefits are included in each stat...
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PlayStation Plus members who also join PlayStation Stars will earn Points with every Eligible Purchase made on PlayStation®Store. The Points you earn can be redeemed in your Rewards Catalogue for available items that may include Digital Collectibles, select game titles, and more. ...
Find out if you're eligible for a PlayStation™Store refund and how to request a refund on PlayStation Store purchases.
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11.4. Once you redeem a reward with Points, in some countries and/or regions, you have time to change your mind, cancel your purchase and get a refund. However, if you consent to immediate delivery of the digital content (such as a Collectible) or immediate supply of the service, we ca...