[Note: if you purchased a console or other merchandise fromPlayStation Direct, please refer to thePlayStation Direct Returns and Refund Policyto determine if your purchase is eligible for a refund.] Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles ...
Watchdog, a BBC series that investigates accusations of customer service misconduct, is expected to broadcast an episode looking into Playstation Europe’s refund policy for digital content. The episode, set to air on Thursday, will primarily deal with the case of a customer who was refused a ...
Sony has revised the refund and cancellation policies for pre-orders and purchases through the PlayStation Store. Under the new policies, you can refund pre-orders and purchases, but only under certain criteria. According to the storecancellation policy, you can cancel a digital purchase within 14...
How to refundHelldivers 2on PlayStation Compared to Steam, the refund policy forHelldivers 2on PlayStation is quite different. Since the game is playable on both PS4 and PS5, the refund policy can only workif you’ve purchased the game and not yet downloaded it for the first 14 days. R...
Returns & Refund Policy at PlayStation StorePlayStation allows refunds within 14 days of purchase on digital products that have not been downloaded or streamed. You can request a refund through the support help center, which will direct you to speak to a representative through live chat....
30 refund policy not extended over festive period...so be careful or avoid if buying gifts. Bought Christmas gift item and delivered on the 25th November. Upon opening on Christmas day (25th December), item not wanted but can not return because PlayStation only has 30 days refund policy reg...
(found at: https://direct.playstation.com/en-us/terms-of-service) and PS Direct Returns and Refund Policy (found at:https://direct.playstation.com/en-us/returns-refund-policy). To the extent there is any conflict between this Agreement and the PS Direct Terms of Sale, the PS Direct ...
6.6. Funds added to the wallet are non-refundable, except as otherwise stated in the then current PSStore Cancellation Policy atwww.playstation.com/store-cancellation-policyor required by applicable law. 6.7. A request for refund of PSN wallet Funds may be made in writing to SIE Inc. at c...
continue to refresh monthly with the all-new PlayStation Plus service, so there is always something new to play. In keeping with our normal cadence for PlayStation Plus and PlayStation Now, the refreshes will occur twice monthly. Please check PlayStation.Blog for the latest monthly game ...
Sony's refund policy used to be worse until it improved it this year. Before, there was no way to get a digital refund, though sometimes exceptions were made by PlayStation support. But then earlier this year Sony updated its policy to allow refunds on games that haven't been downloaded...