If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Playstation provides this option. Playstation Customer Service on X (formerly Twitter) @AskPlayStation - Custom...
Unfortunately the customer service agent I spoke with was of zero assistance, and refused to refund me. Instead requesting that I contact the developer to have the game fixed. As if ea is going to have someone recode a faulty digital game I bought. The person disconnected the chat before I...
Carlos from support ended the chat while I was explaining my issue. He gave the same automated response even though my issue was unique and took no time to care about my experience. It was one of the worst experiences I've had with customer service. I'll consider switching to Xbox. Date...
12.1. Termination by You.You may terminate your Account at any time by contacting PlayStation Support. The best way to request closure of an Account is by going to: support.playstation.com/livechatrequest. Please have the following information readily available: (a) Sign-in ID (email address...
I went back to the customer service chat, who said, based on the previous chat, they are unable to communicate anything further, and I do not qualify for a refund. I asked what the issue was and who I could contact to see about a refund. They did not answer; they simply DISCONNECTED...
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Contact Customer Support If your issue wasn't resolved, it's ideal to contact PlayStation support and explain your concerns. Conclusion It can feel violating when your PlayStation account gets hacked. However, the good news is that there are several options you can try to regain control of yo...
that translation of it,describes as an “interesting” perk. “In addition to getting various digital items, when contacting PlayStation customer support, the chat order will be ‘prioritized.’ People who are playing are given higher priority when responding to inquiries. It’s an interesting mec...
Level 4 Members in select countries will have the added benefit of Priority routing to our chat support team. Note: PlayStation Stars Premier Support cannot guarantee wait times. All support benefits are subject to availability. How long do PlayStation Stars status levels last? ...