The automated menu on this customer support line struck me as helpful and well-designed. Support options are clearly delineated, and the menu offers support for a variety of common issues. Even the automated message a caller hears at the outset of the call contains useful information — it pro...
It may be best to resolve your issue through the main support page or live chat. Contact PlayStation Customer Support. Basic Troubleshooting Tips Try confirming that your console is up-to-date. Does your console feel too hot to the touch? It may be useful to unplug it for a while ...
Each section recommends what steps to try with each issue. Try all the suggested actions. If none of your efforts work, move on to the next step. Contact Customer Support If your issue wasn't resolved, it's ideal to contact PlayStation support and explain your concerns. Conclusion It can ...
How to contact PlayStation Support Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method...
VisitPlaystation’s official websiteand contact their customer support to report the problem you’ve been experiencing with the Playstation App. Include the model of your device on the report and other necessary details to make it easier for their team to assess the situation. ...
Carlos from support ended the chat while I was explaining my issue. He gave the same automated response even though my issue was unique and took no time to care about my experience. It was one of the worst experiences I've had with customer service. I'll consider switching to Xbox. Date...
The best way to request closure of an Account is by going to: support.playstation.com/livechatrequest. Please have the following information readily available: (a) Sign-in ID (email address); (b) PSN ID; and (c) account security information. 12.2. Suspension or Termination by SIE. ...
Appauling customer service/support. Playstation make it almost impossible to contact them and get somewhere. With only 14 days to sort your refund under their terms it's obvious to me that they do this so you go over the 14 days then they say you're not eligible because you're over!
It's a big company but treats customers like s$$$t. Customer support in the chat - separate story, closing the chat before i finished asking questions. Rate support button doesn't work - you really do not care about your support level and customer satisfaction. Date of experience: ...
Chat with an expert Why does GetHuman Write How-to Guides for Playstation Problems? GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation in order to help customers resolve customer service issues faster. We started with contact information and...