Carlos from support ended the chat while I was explaining my issue. He gave the same automated response even though my issue was unique and took no time to care about my experience. It was one of the worst experiences I've had with customer service. I'll consider switching to Xbox. Date...
Based on my call to this PlayStation support number, customers are likely better off seeking assistance through the live chat or other support options on the PlayStation website. Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and wri...
He treated the package with care. Date of experience: 14 December 2024 UsefulShare MC Matthew Carlisle US•2 reviews 14 Dec 2024 My order was missing a controller My order was missing a controller. Spent 3 hours waiting on chat only to be told to expect an email that has not been ...
However, you can speak with a PlayStation chat representative and get the account information you need to resolve your debt. The PlayStation chat agent will give you instructions on how you can resolve your debt and reactivate your account. If You Feel the Debt is an Error If you feel you...
Need help with your direct.playstation.com experience? If you're having issues with a direct.playstation.com order, contact us. Contact us Live chat:Online AssistantHome PlayStation Support How to contact PlayStation Support About About SIE Careers PlayStation Studios PlayStation Productions...
The pop up you’re seeing on PS4 right now is to let you know that when you participate in a chat with a PS5 user (post-launch), they may submit those recordings from their PS5 console to SIE. Our latest system software update for PlayStation 4, version 8.00, is launching today ...
Witness the end of the Wild West era, become the world’s greatest secret agent, take on the role of a rising underworld star, brave an alien world, and much more with May’s PlayStation Plus Game Catalog lineup! Red Dead Redemption 2, Deceive Inc.,...
Purchased a game from PS store and downloaded it. Upon opening the game discovered it was faulty and literally could not be played. After multiple attempts I finally connected with an agent on the chat support and explained my dilemma. I was advised I could not be refunded because I had al...
Live Chat Live Chat is available from Monday until Sunday, 8 A.M until 7 P.M PST. To visit it, go to the main support site https://support.playstation.com/s/?language=en_US and wait for the pop-up window from an agent asking if you would like some assistance. You can als...
After you have entered all the information and the chat agent has helped you with account closure, it might take up to a few days for Playstation to delete your account. Deleting your account is a permanent thing, so there are a few things you should know when you close your account: ...