We ordered a pizza from Pizza Hut in Moab, Utah for delivery to our hotel. I provided the name of the hotel, the address and the room number. The driver showed up over an hour later with a stone cold pizza, stating that he had been given the wrong address. We accepted it because ...
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Waited for Pizza Hut's online web counter to count down to zero. Went to pick up pizza. Waited in the Pick-up lane. Got to the Pick-up window. Took them five minutes to even FIND my online order, of which they hadn't even BEGUN to make. No "sorry", and no explanation given ...