Standardized patient visits We used unannounced standardized patients to provide physicians uniform stimuli, avoiding confounding factors such as the Hawthorne effect, case-mix, mutual accommodation to each others' communication styles, and self-selection of physicians by patients.12,13 Thus, by using un...
Specialist-general practitioner relationship: Consistency of advice and treatment; trust and mutual respect Access to medical care and advice: Location of amenities; financial situation (cost of medication and transport); availability of medication; availability of educational literature Severity and duration...