s(Ottawa, Ontario)interactive voice response (IVR) systemCallAssureuses advanced computertelephony and speech technology toenable clinicians and hospitals to moreeasily monitor patients in the hope ofmitigating adverse effects that arecommon in recently discharged patients.CallAssure is a customized IVRsyst...
All intervention caregivers received a standardized dosing instrument, from the ED research assistant (92.7%) and/or the pharmacy (33.3%), as a standard component of medication packaging. In the control group, 55.3% of caregivers received dosing instruments, from the ED staff (23.0%) and/or th...
“Although my assistant would have done it…I wasn’t very comfortable in, in letting her do it” -004HCP. Another important aspect identified during the interview analysis was the role differentiation among healthcare providers in the pharmacy. “For filling we had a pharmacy assistant who was...