ANALISIS KUALITAS KEPUASAN PELANGGAN PADA JASA PERAWATAN DAN PERBAIKAN KAPAL DENGAN METODE CSI (CUSTOMER SATISFACTION INDEX) DAN METODE IPA (IMPORTANCE - PERFORMANCE ANALYSIS) \\\ud(STUDI KASUS PADA PT. X – SURABAYA)\\\ud Customer satisfaction is the discrepancy between expectations and performance...
来自 eprints.polsri.ac.id 喜欢 0 阅读量: 16 作者: A Rifai 摘要: The main objective of this report is to design a drum machine or transfer device to move the drum and get the results in the form of working drawings and determine the components of the transfer drum lifter and this. ...