“When an adjuster can’t see what claims they still have open or what’s assigned, they can fall off the map,” says Tim Hughes, Tableau developer and admin at PEMCO Insurance. “This gives off the impression that customer service is not a priority, when for us as a company, it abso...
It also named Shashi Reddy chief data and analytics officer. Strong will lead the claims function at PEMCO. Strong has more than 30 years of experience in the property/casualty insurance industry, working with companies such as The Economy Companies, St. Paul Insurance, MetLife Auto and Home I...
Dan Clapp, executive vice president, Shelter Insurance Companies Cody Cook, senior vice president, claims, Erie Insurance Group Todd Davis, vice president, personal lines field product, Nationwide Brian Deephouse, vice president, membership and insurance product management, Auto Club Enterprises Ben...
“This kind of functionality is simple, but has quickly become incredibly valuable to us,” concludes Tim. “If Tableau went away tomorrow, what would we do? I don’t know even want to think about it!” If Tableau went away tomorrow, what would we do? I don’t even want to think ...