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Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation ...
There are five primary phases of BPM. They are: Model:To identify, define, and create a representation of the complete process for easy understanding and communication. Execute:To develop and implement the process for performing it repeatedly. Automation must be applied if possible. Control:To ens...
Drive velocity into your sales process by predicting the probability of an opportunity moving to the next sales stage, the likelihood of winning, and the timeframe when most likely to close. Opportunity insights are based on current sales activity and historical benchmarks for similar deal types....
The case is used to define a set of structured and unstructured techniques. For example, when we want to open a bank account, a case will generate and process several functions such as documents, and validation of back-end operations like credit checks, Legal checks, KYC, etc. When all th...
INC-139627 604760 Legacy and new ID generation logging enhanced A DuplicateKeyException was generated when attempting to create a case. The root issue was related to the local modification of the reserved ID field in the database through a custom activity and was able to to be fixed with a ...
B) create a mechanism to calculate the sum of all matching rows C) return the value of the last row where all conditions are met D) return multiple values to a declarative expression that calls it Solutions: Question # 1Answer: B Question # 2Answer: B Question # 3Answer: A Question...
Lessen time, costs and effort needed to implement case management. Q.12) What is an activity in PEGA? An activity in Pega is a basic sequential processing unit of Process Commander system that contains a sequence of steps with a method or an instruction. ...
Customer Support Tools:Post business hours, send canned replies, route and transfer conversations, and view client and supervisor ratings with a live support widget. A helpdesk feature provides tickets, SLAs, statuses and case priority. A multichannel contact center lets service teams provide email an...
Pega里Flow图元 A shape in a process represents a task that a user or application completes as part of a business process. By connecting different types of shapes in a process, you can define the path that a case follows from creation to resolution....