“Just like every other healthcare company, we had issues with things during the beginning of COVID as far as phone lines blowing up,” Reichert recalled. “Everyone was completely scared of their minds and worried about what to do. So, we had a ton of call volume starting ...
which can make it difficult for health care providers to provide quality care. The patient may be willing to participate in a particular health related action and then suddenly be very resistant. It may be hard for healthcare providers to create a health plan that patients will consistently foll...