When comparing telecom services, such as cloud PBX (Private Branch Exchange, meaning a phone system that can communicate internally within your business and externally with your customers) and On-Site PBX (also referred to as “on premise,”“hosted,” or “on prem”), it can be tricky to...
Modern VoIP offers high call quality, advanced features like HD voice and call forwarding, and cost savings compared to traditional phone systems. Key Differences Between PBX and VoIP There are advantages and disadvantages to both PBX and VoIP. Here are a few key differences. 1. Connection PBX...
Gone are the copper wires, but the central exchange still exists: the phone calls are just propelled by automation instead of human hands. Every device within a business – phones, fax machines – is connected to this central exchange within a company’s own internal phone network. Each has ...
When choosing a business phone system, note that a virtual PBX is a component of a cloud PBX system. Pros and cons of cloud PBX The benefits and cost-saving potential of cloud PBX generally outweigh its disadvantages. However, cloud PBX phone systems are not perfect for every business. The...
Normally, a PBX (or IP PBX) has a set of features that allows users to make the most of their phone calls. These features vary among different PBX models, but some of the common features are: Call-waiting Call hold Call transfer