But it’s not easy. Even if I’m not at the hospital, even if I turn my pager off, I can’t leave my work at work. Because, unlike other jobs, my “work” isn’t a stack of paperwork or a list of tasks to be completed. My “work” is taking care of patients. My “work...
During this most recent visit for an annual eye exam I was assisted by a technician named Michele. She displayed the kind of customer care that has been forgotten in most medical environments. This experience left me more impressed with this practice, their staff, and their doctors than prior...