Meghan Brachle can only get 29 hours a week atWhole Foods(WFM), one of her three part-time jobs. Whole Foods offers a health care plan to part-time employees, but Brachle says she would have to pay about $200 a month. With her $11 per hour wage, that would cost her 15% of he...
Agents working split shifts can use the time in between to drop off their kids at daycare, do some laundry, or relax at home. 5. Seamless Scheduling Support with WFM Software One tremendous asset for managing remote workers is self-scheduling software. Agents can design their own schedule, ...
5 ways WFM for agents is great, explained by a former agent Workforce management provides several benefits to agents, including improved focus, additional resources, and valuable assistance. Agent tipsWorkforce engagement management White Paper
Quick Tip Three: Custom filters on ExoGrids UseCustom Filtersin Exo to select just the data you’re after. In this example, we are filtering on jobs in Job Costing with WIP to invoice, but Custom Filters can be set in all Exo Grids. In the Job Management Screen, right-click on the ...