The complaints procedure for parcelcompare is impossible to deal with. I was supposed to send the product back in the same packaging for review, but the box was soaked and damaged. There was no guarantee the product would come back, and they refused to deal with me, only the seller, who...
Product not as described: The customer should report such issues to customer service by contacting online support within seven days from the parcel delivery date. Clear evidence must be provided proving that the purchased product is not as it is described on the taobao.com website. Complaints bas...
1. What is TheLorry delivery procedure? Our professional driver will collect the parcels from merchants and bring them to the Sort Centre for sorting before delivering to customers. 2. What are the volumetric charges of TheLorry? Gross weight: Actual/exact weight of parcel including packaging. ...
In order to avoid that a user gets locked due to inactivity you have to call the API at least every 119 days. Any request to the API which requires user credentials will reset the inactivity timer. We recommend to use a regular call of the API operation "GET /certificates/default" for ...
A18. Check Order Procedure & Service Fees. Q19. Why only taobao.com? Is it possible for me to purchase items from other Chinese online shopping websites as well?A19. We suggest using Taobao as it is the largest shopping platform in China, with over 80% of the market share. You can ...