An agent-facing copilot helps your support agents. It provides them with generative AI-based support content, which can be based on content from your company website, uploaded files, or your knowledge base sources.
SDKs Help SearchK Log in Sign up Expand image To learn more about Unified Profiles and Agent Copilot in Flex, seeTwilio's AI overview. Need some help? We all do sometimes; code is hard. Get help now from oursupport team , or lean on the wisdom of the crowd by visiting Twilio'sSta...
Agents created via Copilot Studio agent builder can't be used in Teams Chat.Get supportTo get support, select Send feedback in Microsoft 365 Copilot.In your feedback ticket, provide details about the issue you're facing and include the following pieces of information in the feedback dialog:...
Copilot Studio is a graphical, low-code tool for both creating an agent—including building automation with Power Automate—and extending a Microsoft 365 Copilot with your own enterprise data and scenarios.One of the standout features of Copilot Studio is its ability to connect to other data ...
Agent productivity tools Copilot in Customer Service Bots Feedback surveys Analytics dashboards and insights Service scheduling Connected Customer Service (IoT) add-in Migration solutions Audit Known issues in Customer Service and Omnichannel for Customer Service ...
it can automatically rate cases based on their severity level. It can also route customers to the most appropriate agent based on their geographic location, the nature of their problem or their problem's severity. Additionally, this tier offers knowledge management capabilities to help agents store...
This low-code version agent is part of the Microsoft Copilot Studio suite of tools that lets you build intelligent, actionable, and connected AI assistants to support employees and customers. It's easy to integrate such an agent within the Microsoft 365 ecosystem, i...
The current version of Copilot Studio. The agent type must not be Classic. Classic agents have (classic) added to their name, for example "Contoso store hours (classic)." Review AI response generation training, model, and usage in theFAQ for generative answersandLearn more about Azure OpenAI...
The topics from your Copilot Studio copilot are displayed in Composer as dialogs. You can't edit these dialogs in Composer; selecting them opens the relevant topics in Copilot Studio for editing. Copilot Studio global variables are accessed in Composer by using the virtualagent scope. This ...
Microsoft Defender for Servers provides visibility into two main types of health issues: Installation Issues: Errors during the agent's installation. Heartbeat Issues: Problems where the agent is installed but not reporting correctly. Sometimes, Microsoft Defender for Endpoint doesn't apply to certain...