Improving Customer Service Over the PhoneROBERT SIEGEL
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone的书评 ···(全部 0 条) + 加入购书单 谁读这本书?··· 二手市场· ··· 在豆瓣转让手里有一本闲着? 订阅关于Customer Service Over the Phone: Techniques and Technology for Handling Customers Over...
Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose it. This concise guide examines every important scenario that a customer service representative is likely to encounter and shows how to best handle eac...
I was on the phone for nearly three hours trying to get through to a customer service representative.我打了将近三个小时的电话，试图联系一位客户服务代表。那么 on the phone 和 over the phone 是不是一样的呢？其实这两个短语意思是不一样的，后者表示通过电话，但实际上不是在使用电话，通常指通过...
When customer service representatives speak to customers over the phone, they should always speak___. A.hardlyB.clearlyC.respectablyD.respectively 答案 B 解析 :遇到副词,要考虑它和动词的搭配。speak clearly意为“说得很明确”。hardly用在be动词和助动词的后面、一般动词的前面,所以出现在speak的前面才对...
When customer service representatives speak to customers over the phone, they should always speak ___. A. hardly B. clearly C. respectably D. respectively 相关知识点: 试题来源: 解析 B 中级问题 遇到副词,要考虑它和动词的搭配。speak clearly意为“说得很明确”。hardly用在be 动词和助动词的后面...
Despite investments in omnichannel retailing, consumers dislike level of service online and over the phone.
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aDue to the heavy volume of orders we have received this holiday season, we are no longer offering immediate customer service over the phone. We have made this decision to speed up order processing and get the items you've purchased out to you, as soon as possible.[translate]...
In today’s fast-paced world, businesses need to be able to communicate effectively with their customers over the phone. Whether it’s for sales, customer service, or support, the phone is still one of the most important communication channels for businesses. However, communicating effectively...