COPisbasedonthephilosophyof"customerpull",meaningthatcustomer ordersshouldpullthecarsthroughproductionandnounwantedcarsshould bebuilt.Italsomeansthatthesellingprocessatthedealershouldofferthe customerthepossibilitytocustomizethecarandgiveanimmediatedelivery promisewithacceptableleadtime.Freshcarfromproduction. ...