When Oscar’s technology team joined forces with Frame AI, a provider of customer experience solutions, to build a new tool for proactively flagging issues, the companies connected in Slack. “As beta testers, we maintained a close feedback loop in a shared Slack channel,” Gross says. “...
When Oscar’s technology team joined forces with Frame AI, a provider of customer experience solutions, to build a new tool for proactively flagging issues, the companies connected in Slack. “As beta testers, we maintained a close feedback loop in a shared Slack channel,” Gross says. “...
Optimizing internal communication with Slack channels 客戶摘要 聯絡業務團隊開始使用 Optimizing internal communication with Slack channels Prior to the pandemic, most of Oscar’s teams worked in one of its four offices (New York; Tempe, Arizona; Dallas; or Los Angeles). By the end of March, the...