聯絡業務團隊開始使用 Optimizing internal communication with Slack channels Prior to the pandemic, most of Oscar’s teams worked in one of its four offices (New York; Tempe, Arizona; Dallas; or Los Angeles). By the end of March, the company had transitioned 100% of its workforce to remote ...
custom-built CRM tool, Rosco, is a comprehensive management platform that empowers teams to engage members in critical moments of conversation. Handling member, provider, and facility data sources, Rosco provides care guides with key insights to meet our members’ needs, across the healthcare ...
When Oscar’s technology team joined forces with Frame AI, a provider of customer experience solutions, to build a new tool for proactively flagging issues, the companies connected in Slack. “As beta testers, we maintained a close feedback loop in a shared Slack channel,” Gross says. “...
When Oscar’s technology team joined forces with Frame AI, a provider of customer experience solutions, to build a new tool for proactively flagging issues, the companies connected in Slack. “As beta testers, we maintained a close feedback loop in a shared Slack channel,” Gross says. “...