Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone men...
Optimum Customer FAQ Top Answers & How-to Guides What is Optimum's Phone Number? The question we are asked most often is about how to talk to Optimum customer service. Click here for contact information, email and chat options, getting a live person, wait times and more....
@VirginaRay57067Optimum IS DROPPING THEM - they are giving out a phone number to protest 2025-01-09 05:21:05 @LGMGD2@optimum @msg Whitney, why would your company be handling this on a one-off per customer basis, when you have thousands of customers who are affected and frustrated by ...
worst customer service 17 Feb Posted byLorraine 2/17/24 1:00PM I made the mistake of going down to basic cable last night. I decided to go back up to what I had before. And I'm talking to somebody from another country and my press went up $75. They are the worst company ever....
Called Optimum July, 2023 and stated we would be moving end of August and would need to cancel service end of August as there wasn't any cable services at our new location. Were told to call and verify when we moved. Called September 27 and verified that we had moved and wanted to ve...
The second one did not run a new cable so I still had nothing. Called help line and was told to exchange modem. Got a new modem and was never able to connect. Customer service set up another appointment. Technician comes today - runs a new cable line and tells me the new model was...
our cable system, including our cable television (“TV”) services, Internet services, voice over Internet protocol (“VoIP”) phone services, and mobile phone services, our related products and platforms (such as Optimum Stream), our support services (such as Service Protection), and our Apps...
Phone Optimum Phone is a cable-modem service. Sales tax, an E-911 fee and the Federal Universal Service Fund fee (USF) may apply. In NY, certain excise taxes may also apply. All fees and taxes will be added to bill. If keeping phone #, transfer charge applies. W/o battery backup...
Low customer satisfaction score Slow upload speeds for cable internet customers Price increase for all plans after first year See more pros and cons Optimum internet review Optimum offers both cable and fiber internet. If you have access to its fiber service, you can expect high-speed inter...
Connection Type: Cable, Fiber Download Speed Range: 300 Mbps - 8 Gbps Available Bundles: Internet, Phone SEE FULL REVIEW » What do I need for Optimum Internet service? You will need a modem or an Optical Network Terminal (ONT) if you are using Optimum’s fiber internet for you to suc...