My first experience was great when I had cable and internet. However, after I moved, my bill began to skyrocket for unknown reasons. I always pay my bill on time, yet they claim there are late charges, which makes no sense since I pay well before the due date. Now, I only have ...
They refused to redirect me to tech support until I could articulate the problem. The problem was simply "no signal". The automated troubleshooter insisted that the issue could be remedied remotely and because I have two cable boxes I MUST verify which of the two I was having problems with....
Services” means the Optimum-branded residential and business services provided using our cable system, including our cable television (“TV”) services, Internet services, voice over Internet protocol (“VoIP”) phone services, and mobile phone services, our related products and platforms (such as ...
all equipment, including but not limited to, any cables, wires, amplifiers, cable boxes, access cards, remotes, cable cards, battery backup units, modems, routers, gateways, Altice One and Altice One Mini units distributed to and/or installed for use in the Subscriber's service ...
I went back to the store and the person there said they would only ever ask for an access #. and also told me that they have my SS#, how I do not know. Since Ive had cablevisin/optimum so long I must have given to them way back when when I wasn't worried about identity theft...
4. Cable Box Conversions: Subscriber understands and agrees that Optimum offers different cable boxes and that recordings made in one format on one type of cable box may not play back on another type of cable box. For additional information about DVR features and functionalities, please visit our...
If you currently have a cable or DSL connection, you’ll need different equipment for fiber. Here’s an overview: Fiber Optic Cables:As we mentioned, fiber optic cables are a key part of establishing a fiber Internet connection. These fibers can either run underground or aerially, in which ...