Tidio is a customer service and helpdesk system designed to ticket triage, streamline support and engage clients through live chat, chatbots, and email marketing automation. While it’s not a fully open source solution, it does offer a lot of features for free. This also includes a free tic...
There are countless open-source solutions (includingwebsite creation toolsandforum software) that power the web, and a helpdesk system is one of the vital areas that can benefit from it. UVdesk is a free and open-source PHP based support ticket system with impressive options that you can star...
This open source helpdesk ticketing system is free to use but its additional modules will on payment. osTicket osTicket offers an easily scalable support ticketing system with customer-friendly features. It is pretty easy to get started with this solution, thanks to the simple installation process...
However, you can easily get overwhelmed while setting up a subdomain, managing a ticket system, installing live chat, and creating a detailed knowledge base. An open source customer support solution is what you need. An open source customer support service uses open source software and tools to...
Integrate a helpdesk customer support ticketing system This is the core part of an open source helpdesk ticketing system. For channelizing a large amount of ticket flows into your support system and assigning them to the agents automatically, you need to integrate a helpdesk system in your eComme...
Step 3: Install Zammad Support Ticket System 3.OnceElasticsearchhas been installed, now you can addZammadofficial repository to installZammad, this will also install required packages such asNginx HTTPserver andPostgreSQLfrom this repository using following commands according to your distribution. ...
Add phone and ticket support on top of Ubuntu Pro Build with confidence with 24/7/365 phone and ticket support. Get prompt help when something breaks on more than 25,000 packages in the Ubuntu Main and Universe repositories, including the most widely used open source applications and toolchains...
8.RaiseaTicket RaiseaTicketis a free open source customer help desk system that can be used as an out-of-the-box solution or as a customizable help desk system for assisting your customers. It has a simple and intuitive interface that allows better ticket management. And, it helps to mana...
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. - helpyio/helpy
Open Source Ticket Booking System is the ultimate solution for the management of clientele queries, support requests, plus additional communication with clients.